We�re confident you�ll love how our gear performs. But in case you don�t we�ll take it back and exchange it for something you do love. You have up to 60 days to decide.
If for any reason you�re not satisfied with your Giant or Liv gear* purchase, return the item along with the original receipt to the Giant or Liv retailer of the original purchase within 60 days for a one time exchange or refund.
Gear items purchased from the Giant or Liv consumer websites must be returned directly to Giant. If unsatisfied with a gear item�s performance, please follow our�return process.
*Gear items exclude complete bicycles, bicycle frames, and third-party Gear such as Kryptonite and Saris products.