Safety Warning and Recall Notice
May 5, 2020
In conjunction with its continuing efforts to improve bicycling safety, VP Components is recalling VP Components Harrier and Giant Pinner DH bicycle pedals. VP Components has become aware of the possibility that the pedal body can separate from the pedal spindle, resulting in a loss of balance, posing fall and injury hazards for the rider. The pedals should be replaced even if they appear to be undamaged and working properly. VP Components is distributing the accompanying recall poster to all distributors and retailers of the VP Components Harrier and Giant Pinner DH bicycle pedals, which will help notify consumers that VP Components, with the assistance of Giant Bicycle Canada Inc., is recalling both pedals.
A visual representation distinguishing the difference between Version 1 (products being recalled) of the pedals and Version 2 (product not being recalled of the pedals is below. You will note that the pedals not being recalled have a visibly protruding nut in the middle of the pedal body.
VP Components will replace the old pedals at no cost to the consumer with VP Components’ newly designed “Ryme” pedals.
| VERSION 1 – RECALLED | VERSION 2 – NOT RECALLED |
|---|---|
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Remedy:
- Consumers should immediately stop using the recalled bicycle pedals and contact the bike shop or online retailer where the pedals were originally purchased to arrange for free replacement pedals.
- VP Components will replace the old pedals at no cost to the consumer with VP Components’ newly designed “Ryme” pedals.
- For any additional assistance, you can call 800-665-9311 ext. 222 between 9:00 a.m. and 5:00 p.m. PT, Monday through Friday, or email RichardGregory@GiantBicycle.com. Please be advised that you should be prepared to provide your name, street address, telephone number, email, and the date the pedals were purchased. A copy of the sales receipt for the pedals is requested but is not necessary to participate in the recall.
VP Components sincerely apologizes for any inconvenience caused to you by this recall and it greatly appreciates your assistance. Should you have any comments or questions, or require any additional information, please do not hesitate to contact Giant Bicycle Canada Inc.